EFFECTS OF HUMAN RESOURCE DEVELOPMENT IN THE NIGERIAN FINANCI INDUSTRIES. A CASE STUDY OF FIRST BANK NIGERIA PLC, LAGOS.

The study is anchored on human resource development (HRD) as the critical element that propels the financial industries towards achieving and sustaining competitive advantage in this age of explosive information technology which has brought in revolution in the global economic landscape with impact on individuals and challenges on businesses. It assesses the relevance of Human Resource Development in addressing the issues and also present techniques that may be applied by decision makers for the effective utilization of their human capital resources in the financial industries . This is very necessary considering the pace with which the business environment and individual value system are changing. The researcher gave a theoretical framework and reviewed some related literatures that are in line with human resource development. The responses from the questionnaire were analyzed using simple percentage and frequency tables for proper clarifications. The findings revealed that many problems exist in the financial organizations such as underutilization of human resources: unproportional investment on material resources than on the development of employees, knowledge gap among employers, unethical practices, and inadequate provisions for training and development by human resource unit of the financial industries . Based on the findings, the researcher made some recommendations on the best way to handle the training and development of their employees for effectiveness and efficiency in the financial industries which includes training and retraining of their employees, and investing more on human resources.